{"id":12532,"date":"2024-09-03T16:49:50","date_gmt":"2024-09-03T16:49:50","guid":{"rendered":"https:\/\/servitis.com\/?page_id=12532"},"modified":"2025-04-29T13:02:16","modified_gmt":"2025-04-29T13:02:16","slug":"systeme-de-gestion-des-reclamations-clients","status":"publish","type":"page","link":"https:\/\/servitis.com\/en\/produits\/systeme-de-gestion-des-reclamations-clients\/","title":{"rendered":"GESTION DES R\u00c9CLAMATIONS CLIENTS"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12532\" class=\"elementor elementor-12532\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-837c82b elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"837c82b\" data-element_type=\"section\" data-e-type=\"section\" id=\"section_notre_entreprise\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c6869fc\" data-id=\"c6869fc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a133dfc elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"a133dfc\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-7b6e723\" data-id=\"7b6e723\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-47acdf3 elementor-widget elementor-widget-slider_revolution\" data-id=\"47acdf3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"slider_revolution.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wp-block-themepunch-revslider\">\n\t\t\t<!-- START Slide sygerec REVOLUTION SLIDER 6.7.41 --><p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t<rs-module-wrap id=\"rev_slider_86_1_wrapper\" data-source=\"gallery\" style=\"visibility:hidden;background:transparent;padding:0;margin:0px auto;margin-top:0;margin-bottom:0;\">\n\t\t\t\t<rs-module id=\"rev_slider_86_1\" style=\"\" data-version=\"6.7.41\">\n\t\t\t\t\t<rs-slides style=\"overflow: hidden; position: absolute;\">\n\t\t\t\t\t\t<rs-slide style=\"position: absolute;\" data-key=\"rs-98\" data-title=\"Slide\" data-in=\"o:0;\" data-out=\"a:false;\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" src=\"\/\/servitis.com\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"\" title=\"back-SYGEREC\" width=\"1366\" height=\"559\" class=\"rev-slidebg tp-rs-img rs-lazyload\" data-lazyload=\"\/\/servitis.com\/wp-content\/uploads\/2024\/09\/back-SYGEREC.jpg\" data-no-retina>\n<!--\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-86-slide-98-layer-0\" \n\t\t\t\t\t\t\t\tdata-type=\"image\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"xo:154px,131px,74px,18px;yo:160px,136px,77px,373px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:20,17,9,5;l:0,21,11,6;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:833px,711px,404px,547px;h:143px,122px,69px,94px;\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"sX:2;sY:2;\"\n\t\t\t\t\t\t\t\tdata-frame_0_mask=\"u:t;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"e:power2.out;st:1600;sp:1000;sR:1600;\"\n\t\t\t\t\t\t\t\tdata-frame_1_mask=\"u:t;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;sR:6400;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:9;\"\n\t\t\t\t\t\t\t><img decoding=\"async\" src=\"\/\/servitis.com\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"\" class=\"tp-rs-img rs-lazyload\" width=\"1881\" height=\"323\" data-lazyload=\"\/\/servitis.com\/wp-content\/uploads\/2024\/09\/Title-sygerec.png\" data-no-retina> \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-86-slide-98-layer-2\" \n\t\t\t\t\t\t\t\tdata-type=\"image\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:l,l,l,c;xo:929px,793px,451px,0;yo:50px,42px,23px,24px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:20,17,9,5;l:0,21,11,6;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:479px,408px,232px,232px;h:460px,392px,223px,218px;\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"sX:2;sY:2;\"\n\t\t\t\t\t\t\t\tdata-frame_0_mask=\"u:t;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"e:power2.out;sp:1000;\"\n\t\t\t\t\t\t\t\tdata-frame_1_mask=\"u:t;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;sR:8000;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:10;\"\n\t\t\t\t\t\t\t><img decoding=\"async\" src=\"\/\/servitis.com\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"\" class=\"tp-rs-img rs-lazyload\" width=\"900\" height=\"865\" data-lazyload=\"\/\/servitis.com\/wp-content\/uploads\/2024\/09\/ecran-application-sygerec-1.png\" data-no-retina> \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-86-slide-98-layer-3\" \n\t\t\t\t\t\t\t\tdata-type=\"image\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"xo:159px,135px,76px,18px;yo:118px,100px,56px,294px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:20,17,9,5;l:0,21,11,6;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:290px,247px,140px,290px;h:33px,28px,15px,33px;\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"x:-100%;\"\n\t\t\t\t\t\t\t\tdata-frame_0_mask=\"u:t;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"st:780;sp:1000;sR:780;\"\n\t\t\t\t\t\t\t\tdata-frame_1_mask=\"u:t;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;sR:7220;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:6;\"\n\t\t\t\t\t\t\t><img loading=\"lazy\" decoding=\"async\" src=\"\/\/servitis.com\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"\" class=\"tp-rs-img rs-lazyload\" width=\"580\" height=\"66\" data-lazyload=\"\/\/servitis.com\/wp-content\/uploads\/2023\/08\/app-entreprise.png\" data-no-retina> \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-86-slide-98-layer-6\" \n\t\t\t\t\t\t\t\tdata-type=\"image\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"xo:160px,136px,77px,18px;yo:460px,392px,223px,598px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:20,17,9,5;l:0,21,11,6;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:162px,138px,78px,162px;h:35px,29px,16px,35px;\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"sX:2;sY:2;\"\n\t\t\t\t\t\t\t\tdata-frame_0_mask=\"u:t;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"e:power2.out;st:3130;sp:1000;sR:3130;\"\n\t\t\t\t\t\t\t\tdata-frame_1_mask=\"u:t;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;sR:4870;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:8;\"\n\t\t\t\t\t\t\t><img loading=\"lazy\" decoding=\"async\" src=\"\/\/servitis.com\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"\" class=\"tp-rs-img rs-lazyload\" width=\"318\" height=\"68\" data-lazyload=\"\/\/servitis.com\/wp-content\/uploads\/2023\/08\/Microsoft-logo-2012.png\" data-no-retina> \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-86-slide-98-layer-9\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"xo:154px,131px,74px,18px;yo:309px,263px,149px,499px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:24,20,11,24;l:36,30,17,36;fw:100;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:553px,472px,268px,349px;h:auto,auto,auto,69px;\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"sX:2;sY:2;\"\n\t\t\t\t\t\t\t\tdata-frame_0_mask=\"u:t;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"e:power2.out;st:2320;sp:1000;sR:2320;\"\n\t\t\t\t\t\t\t\tdata-frame_1_mask=\"u:t;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;sR:5680;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:7;font-family:'Roboto';\"\n\t\t\t\t\t\t\t>Automatisez et contr\u00f4lez en temps r\u00e9el l\u2019ensemble du processus de gestion des r\u00e9clamations clients avec Microsoft Dynamics 365 \n\t\t\t\t\t\t\t<\/rs-layer><!--\n-->\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t<\/rs-slides>\n\t\t\t\t<\/rs-module>\n\t\t\t\t<script>\n\t\t\t\t\tsetREVStartSize({c: 'rev_slider_86_1',rl:[1240,1024,778,480],el:[560,768,960,720],gw:[1600,1366,778,480],gh:[560,768,960,720],type:'standard',justify:'',layout:'fullwidth',mh:\"0\"});if (window.RS_MODULES!==undefined && window.RS_MODULES.modules!==undefined && window.RS_MODULES.modules[\"revslider861\"]!==undefined) {window.RS_MODULES.modules[\"revslider861\"].once = false;window.revapi86 = undefined;if (window.RS_MODULES.checkMinimal!==undefined) window.RS_MODULES.checkMinimal()}\n\t\t\t\t<\/script>\n\t\t\t<\/rs-module-wrap>\n\t\t\t<!-- END REVOLUTION SLIDER -->\n<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-31c16a1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"31c16a1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-f9b1631\" data-id=\"f9b1631\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-32eab5f elementor-widget elementor-widget-heading\" data-id=\"32eab5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Automatisez et contr\u00f4lez en temps r\u00e9el la gestion des r\u00e9clamations clients<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-b50e02f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b50e02f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-b750686\" data-id=\"b750686\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0b355b0 elementor-widget elementor-widget-text-editor\" data-id=\"0b355b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In\u00e9vitable pour toute organisation, les r\u00e9clamations clients prennent une place importante dans la qualit\u00e9 de service. Leur bonne gestion est donc indispensable pour p\u00e9renniser et am\u00e9liorer la relation client. C\u2019est pourquoi SERVITIS a con\u00e7u une solution robuste et performante pour une gestion rigoureuse et efficace des r\u00e9clamations clients de bout en bout.<\/p><p>De l\u2019\u00e9mission d\u2019une r\u00e9clamation aux statistiques de gestion en passant par les workflows de traitement permettant ainsi de centraliser et suivre avec pr\u00e9cision chaque incident, d\u2019automatiser le processus de traitement et planifier les actions \u00e0 mener par service \/ direction \/ structure ou encore hi\u00e9rarchiser les tickets pour une prise en charge plus efficace des incidents.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3169355 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3169355\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-cb4cdba\" data-id=\"cb4cdba\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c001ce7 elementor-widget elementor-widget-heading\" data-id=\"c001ce7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Technologies de d\u00e9veloppement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c23d2b9 elementor-widget elementor-widget-text-editor\" data-id=\"c23d2b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>B\u00e2ti sur Microsoft Dynamics 365 et la Power Platform, le Syst\u00e8me de Gestion des R\u00e9clamations Client (SYGEREC) est une application de type cloud disponible 7j\/24h.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ee69d5d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ee69d5d\" data-element_type=\"section\" data-e-type=\"section\" id=\"tech-dev\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-4d224ec elementor-invisible\" data-id=\"4d224ec\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;zoomIn&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-40967fc elementor-widget elementor-widget-image\" data-id=\"40967fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"816\" height=\"195\" src=\"https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/ms-365-logo-up.png\" class=\"attachment-large size-large wp-image-11479\" alt=\"\" srcset=\"https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/ms-365-logo-up.png 816w, https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/ms-365-logo-up-300x72.png 300w, https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/ms-365-logo-up-768x184.png 768w, https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/ms-365-logo-up-18x4.png 18w\" sizes=\"(max-width: 816px) 100vw, 816px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-027c181 elementor-invisible\" data-id=\"027c181\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;zoomIn&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7ae0b47 elementor-widget elementor-widget-image\" data-id=\"7ae0b47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"817\" height=\"195\" src=\"https:\/\/servitis.com\/wp-content\/uploads\/2024\/09\/D365.png\" class=\"attachment-large size-large wp-image-12556\" alt=\"\" srcset=\"https:\/\/servitis.com\/wp-content\/uploads\/2024\/09\/D365.png 817w, https:\/\/servitis.com\/wp-content\/uploads\/2024\/09\/D365-300x72.png 300w, https:\/\/servitis.com\/wp-content\/uploads\/2024\/09\/D365-768x183.png 768w, https:\/\/servitis.com\/wp-content\/uploads\/2024\/09\/D365-18x4.png 18w\" sizes=\"(max-width: 817px) 100vw, 817px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-482b546 elementor-invisible\" data-id=\"482b546\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;zoomIn&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-57d63cc elementor-widget elementor-widget-image\" data-id=\"57d63cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"816\" height=\"195\" src=\"https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/power-platform-logo-up.png\" class=\"attachment-large size-large wp-image-11481\" alt=\"\" srcset=\"https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/power-platform-logo-up.png 816w, https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/power-platform-logo-up-300x72.png 300w, https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/power-platform-logo-up-768x184.png 768w, https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/power-platform-logo-up-18x4.png 18w\" sizes=\"(max-width: 816px) 100vw, 816px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-8844b12 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8844b12\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-ee9b646\" data-id=\"ee9b646\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0b679cd elementor-widget elementor-widget-heading\" data-id=\"0b679cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fonctionnement de la solution<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e26cd40 elementor-widget elementor-widget-text-editor\" data-id=\"e26cd40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Multi-canaux, SYGEREC re\u00e7oit la demande de r\u00e9clamation par un formulaire d\u00fbment renseign\u00e9 par le client via un site internet, les r\u00e9seaux sociaux ou encore un appel t\u00e9l\u00e9phonique afin de d\u00e9clencher automatiquement le processus de traitement de la r\u00e9clamation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-34ad457 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"34ad457\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3ec68ff\" data-id=\"3ec68ff\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a9493b4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a9493b4\" data-element_type=\"section\" data-e-type=\"section\" id=\"fonct-avant\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5b7a119\" data-id=\"5b7a119\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-05ddbfe elementor-widget elementor-widget-heading\" data-id=\"05ddbfe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fonctionnalit\u00e9s<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd54bd0 elementor-widget elementor-widget-text-editor\" data-id=\"dd54bd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Gestion des tickets ou incidents<\/li><li>Solution multi-canaux de gestion de la relation client<\/li><li>Automatisation du processus de traitement des demandes client<\/li><li>Am\u00e9liorer l\u2019efficacit\u00e9 et la productivit\u00e9 de la fonction de support client<\/li><li>Optimisation de l&rsquo;exp\u00e9rience utilisateur<\/li><li>Renforcer les capacit\u00e9s d&rsquo;analyse des donn\u00e9es et tableaux de bords<\/li><li>Des services de communication, collaboration et workflows<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-30120fd\" data-id=\"30120fd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ae8a468 elementor-widget elementor-widget-heading\" data-id=\"ae8a468\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Avantages<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15cf611 elementor-widget elementor-widget-text-editor\" data-id=\"15cf611\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Am\u00e9lioration de la relation client<\/li><li>Gestion centralis\u00e9e et rigoureuse de chaque incident<\/li><li>Suivi en temps r\u00e9el du traitement des r\u00e9clamations clients<\/li><li>Optimisation de l\u2019exp\u00e9rience utilisateur<\/li><li>Renforcement des capacit\u00e9s et am\u00e9lioration du service support<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dd3d7a0 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"dd3d7a0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0226f0d\" data-id=\"0226f0d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ab68cee elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ab68cee\" data-element_type=\"section\" data-e-type=\"section\" id=\"broch-rdv\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-520649f\" data-id=\"520649f\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-72f8151 elementor-widget elementor-widget-image\" data-id=\"72f8151\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/servitis.com\/documents\/flyer-sygerec.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"124\" src=\"https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/telecharger-la-brochure-1024x124.png\" class=\"attachment-large size-large wp-image-11532\" alt=\"\" srcset=\"https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/telecharger-la-brochure-1024x124.png 1024w, https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/telecharger-la-brochure-300x36.png 300w, https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/telecharger-la-brochure-768x93.png 768w, https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/telecharger-la-brochure-18x2.png 18w, https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/telecharger-la-brochure.png 1464w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-804c234\" data-id=\"804c234\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e21fadb elementor-widget elementor-widget-image\" data-id=\"e21fadb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/calendly.com\/info-m98\/servitis-rdv\" target=\"_blank\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"124\" src=\"https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/prise-rdv-1024x124.png\" class=\"attachment-large size-large wp-image-11535\" alt=\"\" srcset=\"https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/prise-rdv-1024x124.png 1024w, https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/prise-rdv-300x36.png 300w, https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/prise-rdv-768x93.png 768w, https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/prise-rdv-18x2.png 18w, https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/prise-rdv.png 1464w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4ccfbef elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"4ccfbef\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6587f30\" data-id=\"6587f30\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1065a87 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1065a87\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6146d42\" data-id=\"6146d42\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4f062e7 elementor-widget elementor-widget-heading\" data-id=\"4f062e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\/\/ VOIR AUSSI<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a89ee0 elementor-widget elementor-widget-heading\" data-id=\"2a89ee0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"> Articles connexes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29ef089 elementor-widget elementor-widget-image\" data-id=\"29ef089\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/servitis.com\/wp-content\/uploads\/2021\/04\/divider-header.png\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-32ae87c elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"32ae87c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d449347\" data-id=\"d449347\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2457918 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2457918\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fd02dc1\" data-id=\"fd02dc1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-847368b elementor-widget elementor-widget-heading\" data-id=\"847368b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Application de  gestion des absences et cong\u00e9s<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0ef231 elementor-widget elementor-widget-text-editor\" data-id=\"f0ef231\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Finis les casse-t\u00eates administratifs des Ressources Humaines (RH) pour le traitement des demandes d\u2019absences et de cong\u00e9s du personnel. B\u00e2tie sur le socle de Microsoft 365, notre solution de gestion des Absences et Cong\u00e9s \u00ab GESACO \u00bb est une application adress\u00e9e aux RH<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b6041f elementor-widget elementor-widget-heading\" data-id=\"8b6041f\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"btn_article_connexe\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/servitis.com\/produits\/gesaco\/\">En savoir plus<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-51f00e5\" data-id=\"51f00e5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-15fe3f9 elementor-widget elementor-widget-heading\" data-id=\"15fe3f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pointeuse digitale<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-492a2a1 elementor-widget elementor-widget-text-editor\" data-id=\"492a2a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Le temps est pr\u00e9cieux, surtout pour les entreprises. La gestion des heures d\u2019arriv\u00e9e et de d\u00e9part des employ\u00e9s est essentielle pour garantir un temps de travail optimal. Le syst\u00e8me de pointage s\u2019impose alors comme le moyen id\u00e9al de contr\u00f4le des horaires de travail des employ\u00e9s.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6a3253 elementor-widget elementor-widget-heading\" data-id=\"c6a3253\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"btn_article_connexe\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/servitis.com\/produits\/pointeuse-digitale\/\">En savoir plus<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bac2970 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bac2970\" data-element_type=\"section\" data-e-type=\"section\" id=\"section_cta\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0a04a0e\" data-id=\"0a04a0e\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-082c63e elementor-widget elementor-widget-heading\" data-id=\"082c63e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Une Id\u00e9e, un Projet, une Question...<br \/>\nN\u2019h\u00e9sitez pas \u00e0 nous Contacter<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d25c91a\" data-id=\"d25c91a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a87046e elementor-align-right btn_projet_form elementor-mobile-align-left elementor-widget elementor-widget-button\" data-id=\"a87046e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/servitis.com\/demandez-un-devis\/\" id=\"btngGeneral\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demandez un devis<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Automatisez et contr\u00f4lez en temps r\u00e9el la gestion des r\u00e9clamations clients In\u00e9vitable pour toute organisation, les r\u00e9clamations clients prennent une place importante dans la qualit\u00e9 de service. Leur bonne gestion est donc indispensable pour p\u00e9renniser et am\u00e9liorer la relation client. C\u2019est pourquoi SERVITIS a con\u00e7u une solution robuste et performante pour une gestion rigoureuse et [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":11421,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-12532","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Servitis - Produits - Gestion des r\u00e9clamations<\/title>\n<meta name=\"description\" content=\"Syst\u00e8me de gestion des r\u00e9clamations clients pour une meilleure prise en charge des insatisfactions de vos clients. Cloud Microsoft 365.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/servitis.com\/en\/produits\/systeme-de-gestion-des-reclamations-clients\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"GESTION DES R\u00c9CLAMATIONS CLIENTS\" \/>\n<meta property=\"og:description\" content=\"Syst\u00e8me de gestion des r\u00e9clamations clients pour une meilleure prise en charge des insatisfactions de vos clients. Cloud Microsoft 365.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/servitis.com\/en\/produits\/systeme-de-gestion-des-reclamations-clients\/\" \/>\n<meta property=\"og:site_name\" content=\"Servitis - Developpeur et int\u00e9grateur de solutions informatiques, Abidjan, Cote d\u2019Ivoire\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-29T13:02:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/ms-365-logo-up.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/servitis.com\/produits\/systeme-de-gestion-des-reclamations-clients\/\",\"url\":\"https:\/\/servitis.com\/produits\/systeme-de-gestion-des-reclamations-clients\/\",\"name\":\"Servitis - Produits - Gestion des r\u00e9clamations\",\"isPartOf\":{\"@id\":\"https:\/\/servitis.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/servitis.com\/produits\/systeme-de-gestion-des-reclamations-clients\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/servitis.com\/produits\/systeme-de-gestion-des-reclamations-clients\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/ms-365-logo-up.png\",\"datePublished\":\"2024-09-03T16:49:50+00:00\",\"dateModified\":\"2025-04-29T13:02:16+00:00\",\"description\":\"Syst\u00e8me de gestion des r\u00e9clamations clients pour une meilleure prise en charge des insatisfactions de vos clients. Cloud Microsoft 365.\",\"breadcrumb\":{\"@id\":\"https:\/\/servitis.com\/produits\/systeme-de-gestion-des-reclamations-clients\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/servitis.com\/produits\/systeme-de-gestion-des-reclamations-clients\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/servitis.com\/produits\/systeme-de-gestion-des-reclamations-clients\/#primaryimage\",\"url\":\"https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/ms-365-logo-up.png\",\"contentUrl\":\"https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/ms-365-logo-up.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/servitis.com\/produits\/systeme-de-gestion-des-reclamations-clients\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/servitis.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Produits\",\"item\":\"https:\/\/servitis.com\/produits\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"GESTION DES R\u00c9CLAMATIONS CLIENTS\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/servitis.com\/#website\",\"url\":\"https:\/\/servitis.com\/\",\"name\":\"Servitis - Developpeur et int\u00e9grateur de solutions informatiques, Abidjan, Cote d\u2019Ivoire\",\"description\":\"Accueil\",\"publisher\":{\"@id\":\"https:\/\/servitis.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/servitis.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/servitis.com\/#organization\",\"name\":\"Servitis - Developpeur et int\u00e9grateur de solutions informatiques, Abidjan, Cote d\u2019Ivoire\",\"url\":\"https:\/\/servitis.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/servitis.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/servitis.com\/wp-content\/uploads\/2021\/06\/Servitis\u00ae.svg\",\"contentUrl\":\"https:\/\/servitis.com\/wp-content\/uploads\/2021\/06\/Servitis\u00ae.svg\",\"width\":141,\"height\":29,\"caption\":\"Servitis - Developpeur et int\u00e9grateur de solutions informatiques, Abidjan, Cote d\u2019Ivoire\"},\"image\":{\"@id\":\"https:\/\/servitis.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Servitis - Produits - Gestion des r\u00e9clamations","description":"Syst\u00e8me de gestion des r\u00e9clamations clients pour une meilleure prise en charge des insatisfactions de vos clients. Cloud Microsoft 365.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/servitis.com\/en\/produits\/systeme-de-gestion-des-reclamations-clients\/","og_locale":"en_GB","og_type":"article","og_title":"GESTION DES R\u00c9CLAMATIONS CLIENTS","og_description":"Syst\u00e8me de gestion des r\u00e9clamations clients pour une meilleure prise en charge des insatisfactions de vos clients. Cloud Microsoft 365.","og_url":"https:\/\/servitis.com\/en\/produits\/systeme-de-gestion-des-reclamations-clients\/","og_site_name":"Servitis - Developpeur et int\u00e9grateur de solutions informatiques, Abidjan, Cote d\u2019Ivoire","article_modified_time":"2025-04-29T13:02:16+00:00","og_image":[{"url":"https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/ms-365-logo-up.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/servitis.com\/produits\/systeme-de-gestion-des-reclamations-clients\/","url":"https:\/\/servitis.com\/produits\/systeme-de-gestion-des-reclamations-clients\/","name":"Servitis - Produits - Gestion des r\u00e9clamations","isPartOf":{"@id":"https:\/\/servitis.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/servitis.com\/produits\/systeme-de-gestion-des-reclamations-clients\/#primaryimage"},"image":{"@id":"https:\/\/servitis.com\/produits\/systeme-de-gestion-des-reclamations-clients\/#primaryimage"},"thumbnailUrl":"https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/ms-365-logo-up.png","datePublished":"2024-09-03T16:49:50+00:00","dateModified":"2025-04-29T13:02:16+00:00","description":"Syst\u00e8me de gestion des r\u00e9clamations clients pour une meilleure prise en charge des insatisfactions de vos clients. Cloud Microsoft 365.","breadcrumb":{"@id":"https:\/\/servitis.com\/produits\/systeme-de-gestion-des-reclamations-clients\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/servitis.com\/produits\/systeme-de-gestion-des-reclamations-clients\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/servitis.com\/produits\/systeme-de-gestion-des-reclamations-clients\/#primaryimage","url":"https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/ms-365-logo-up.png","contentUrl":"https:\/\/servitis.com\/wp-content\/uploads\/2023\/08\/ms-365-logo-up.png"},{"@type":"BreadcrumbList","@id":"https:\/\/servitis.com\/produits\/systeme-de-gestion-des-reclamations-clients\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/servitis.com\/"},{"@type":"ListItem","position":2,"name":"Produits","item":"https:\/\/servitis.com\/produits\/"},{"@type":"ListItem","position":3,"name":"GESTION DES R\u00c9CLAMATIONS CLIENTS"}]},{"@type":"WebSite","@id":"https:\/\/servitis.com\/#website","url":"https:\/\/servitis.com\/","name":"Servitis - Developpeur et int\u00e9grateur de solutions informatiques, Abidjan, Cote d\u2019Ivoire","description":"Accueil","publisher":{"@id":"https:\/\/servitis.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/servitis.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/servitis.com\/#organization","name":"Servitis - Developpeur et int\u00e9grateur de solutions informatiques, Abidjan, Cote d\u2019Ivoire","url":"https:\/\/servitis.com\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/servitis.com\/#\/schema\/logo\/image\/","url":"https:\/\/servitis.com\/wp-content\/uploads\/2021\/06\/Servitis\u00ae.svg","contentUrl":"https:\/\/servitis.com\/wp-content\/uploads\/2021\/06\/Servitis\u00ae.svg","width":141,"height":29,"caption":"Servitis - Developpeur et int\u00e9grateur de solutions informatiques, Abidjan, Cote d\u2019Ivoire"},"image":{"@id":"https:\/\/servitis.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/servitis.com\/en\/wp-json\/wp\/v2\/pages\/12532","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/servitis.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/servitis.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/servitis.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/servitis.com\/en\/wp-json\/wp\/v2\/comments?post=12532"}],"version-history":[{"count":21,"href":"https:\/\/servitis.com\/en\/wp-json\/wp\/v2\/pages\/12532\/revisions"}],"predecessor-version":[{"id":12951,"href":"https:\/\/servitis.com\/en\/wp-json\/wp\/v2\/pages\/12532\/revisions\/12951"}],"up":[{"embeddable":true,"href":"https:\/\/servitis.com\/en\/wp-json\/wp\/v2\/pages\/11421"}],"wp:attachment":[{"href":"https:\/\/servitis.com\/en\/wp-json\/wp\/v2\/media?parent=12532"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}